Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

Shipping Time

Orders ship from our U.S.-based warehouse.

Estimated delivery times vary depending on the destination, carrier, and shipping method selected at checkout.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Address Accuracy

Please make sure your shipping address is complete and accurate at checkout.

We are not responsible for delays, failed deliveries, or delivery issues caused by an incorrect or incomplete shipping address provided by the customer.

Lost Packages / Delivery Issues

If your tracking shows “Delivered” but you have not received your package, please first:

• Check with household members or others at the delivery address
• Check around the delivery location
• Contact the carrier for additional delivery details

If you still cannot locate the package, please contact us and we will assist with the next steps.

Shipping Restrictions

Some products may have shipping limitations based on size, destination, carrier restrictions, or other operational considerations.

Shipping Delays

While we work to ship orders promptly, delays may occur due to factors outside our control, including carrier operations, weather conditions, holidays, inventory processing, or address verification.

Shipping timelines provided on the Site are estimates only and are not guaranteed unless explicitly stated otherwise.

Returns (Shipping-Related)

We offer returns to a U.S. return facility.

Please do not send items back without contacting us first. All returns require prior authorization.

Once your return request is approved, we will provide the correct return address and return instructions.

Contact Us

If you have any shipping-related questions, please contact us at:

service@aerobon.biz

Last updated: April 22, 2026